Responding to Conflict: Strategies for Improved Communication
CLPs: 24SF-182 Required
This two-day, elective course is designed for business professionals from all disciplines (contracting, IT, program and project management, grants, leasing, legal, etc.) who wish have many tools with which to respond to conflict. This course recommends the use of t Everything DiSC® Productive Conflict tool for self-assessment and cross assessment of those on adjacent functional teams. Everything DiSC® Productive Conflict helps learne improve selfawareness around conflict behaviors. Rather than focus on the step-by-step process for conflict resolution, Everything DiSC® Productive Conflict helps learners cur destructive behaviors so that conflict can become more productive, ultimately improvin workplace results and relationships. By increasing self-awareness around conflict behaviors, Everything DiSC® Productive Conflict helps learners effectively respond to t uncomfortable and unavoidable challenges of workplace conflict. This course requires t use of a BMRA instructor with DiSC® facilitation credentialing.