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Coaching

Duration: 3 days

Target Audience: GS/GG 09-12/NH-03/equivalent

Capacity: 25

CLPs: 24

Course Description

Many studies have shown that individuals who receive coaching benefit from improved work performance, relationships and more effective communication skills, as well as overall increased productivity. This course teaches supervisors, managers, and executives how to use coaching skills in their day-to-day interactions and management of performance duties with their direct reports. It is intended to build supervision skills such as interpersonal communication, performance management, developing others, and accountability. This course focuses on imparting essential skills for 24/7 Coaching, encompassing the ability to recognize opportune coaching moments, skillfully pose coaching questions, engage in empathetic listening, deliver immediate feedback, collaboratively design actionable steps, inspire through personal example, and consistently uphold a coaching-oriented mindset. Note: This course is not for accredited coach certification.

Course Learning Objectives

  • Demonstrating personal coaching skills through practical exercises such as role-playing, feedback sessions, or coaching scenarios. 
  • Create a coaching plan for the development of direct reports. 
  • Assist direct reports in growing their responsibility and accountability by setting specific goals and tracking progress through regular coaching sessions. 
  • Support the transition of employees to higher levels of leadership, demonstrated by mentoring or coaching activities tailored to the needs of these employees. 
  • Contribute to the retention of talented and motivated staff by implementing coaching strategies aimed at employee engagement and development, with success measured through employee feedback or retention rates.

Registration

For dates and registration, please visit the DATMS website.

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